Custom Orders
Have something special in mind? I make custom, made-to-order pieces: a color palette to match your room, a particular size, or a favorite mix of botanicals. Here's how it works.
How it works
Send your request. Use the form on the Contact page and tell me what you're picturing (see the checklist below).
Talk it through. I'll get back to you [within X days] with questions, ideas, and a price quote.
Reserve your spot. A deposit of [DEPOSIT: Dulce to confirm; proposal 30%, minimum $50] holds your place. [Non-refundable once the design is agreed: Dulce to confirm.]
I make your piece. Typical time: [X–Y weeks, Dulce to confirm] from deposit. [Optional: I'll send a progress photo before finishing. Dulce to confirm.]
Final payment & delivery. The balance is due [before pickup / before shipping, Dulce to confirm]. [Pickup / local delivery / shipping options and costs, Dulce to confirm.]
Payment methods: [Dulce to confirm, e.g. how she will accept payment until Etsy is live].
What to include in your request
Colors you love (or a photo of the room or fabric to match)
Approximate size, or the wall space you have (width x height)
Style: painted background, or burlap with a pot arrangement
Favorite flowers or botanicals (pinecone flowers, lavender, wheat, branches, other)
Is it a gift? Any date you need it by?
A photo of a piece in the Gallery you like, if any
Pricing & deposit
Starting prices: Small [PRICE] · Medium [PRICE] · Large [PRICE]. Custom work: [PRICE / premium].
Deposit: [DEPOSIT]. Timeline: [X–Y weeks]. Rush orders: [available? fee?].
FAQ
Are the flowers really pinecones?
Yes. The flowers are made from real pinecones that are painted by hand, combined with dried botanicals, branches, and wheat. [Dulce: add where materials come from, if you'd like.]
Can you match my colors or my room?
Yes, that's what custom pieces are for. Send a photo or color names with your request.
What sizes do you make?
[Dulce: list the frame sizes you usually work in, or "any size within reason".]
How long does a custom piece take?
About [X–Y weeks] after the deposit. [Busy-season note, e.g. holidays, Dulce to confirm.]
How much does a custom piece cost?
Custom pieces start at [PRICE]. The final price depends on size and detail. You'll get a quote before you pay anything.
Do you ship?
[Dulce to confirm: shipping yes/no, where, cost; local pickup/delivery area.]
Can I return a custom piece?
[Dulce to confirm her policy. A common approach is that custom pieces are final sale once made, but that is her decision.]
Is the piece in the photo the one I'll get?
Gallery pieces are one of a kind. A custom piece will be similar in style but never identical, because natural materials vary.
How do I care for it?
See the care note below.
Can I buy on Etsy?
Not yet. An Etsy shop is coming. For now, use the contact form.
Caring for your piece [Dulce to confirm all of this]
Your piece is made from natural, dried materials, so treat it gently. Hang it out of direct sunlight to keep the colors from fading, and away from damp spots like bathrooms or above a humidifier. To dust, use a soft, dry brush or a gentle puff of air; never use water or cleaning sprays. [Frame/glass note: if there's glass, wipe only the glass with a dry cloth.] [Add anything specific to your paints or sealant.]